Refund Policy

Return Window We offer a 30-day return policy from the date of delivery. If 30 days have passed since your purchase, we cannot offer a refund or exchange.

Eligibility for Returns To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

• You must provide proof of purchase (order number or receipt).

Non-Returnable Items

• Personal care items (for hygiene and safety reasons).

• Gift cards.

• Items marked as final sale.

Return Process

1. Contact us at support@theradiancerituals.com with your order number and reason for return.

2. We will provide a return address and instructions.

3. Ship the item back to the address provided.

4. Once we receive and inspect the item, we will process your refund within 5-7 business days.

Refunds Refunds are issued to your original payment method. Shipping costs are non-refundable. If you received free shipping, the cost of return shipping will be deducted from your refund.

Exchanges If you received a defective or incorrect item, we will exchange it at no additional cost. Contact us within 48 hours of receiving your order.

Order Cancellations Orders can be cancelled within 12 hours of placing them. After 12 hours, the order may have already been processed and shipped, and a return would be required instead.

Contact For refund or return inquiries, contact us at support@theradiancerituals.com